At Jakub's Handyman Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and service address provided when submitting quote or contact requests
- Images and Files: Photos or documents you upload with your service requests
- Usage Data: Information about how you interact with our website, including pages visited and time spent
- Device Information: Browser type, IP address, and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and provide service estimates
- To send you service confirmations and updates
- To contact you regarding your service requests
- To improve our website and services
- To send promotional emails (with your consent)
- To comply with legal obligations
- To prevent fraud and ensure security
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
- To service providers who assist us in operating our website and conducting our business
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- With your explicit consent
4. Email Communications
When you submit a quote or contact request, we send confirmation emails to the address you provide. These emails contain information about your request and may include attachments you uploaded. We use industry-standard email services to deliver these messages securely.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Quote requests: Retained for 2 years or as required by law
- Contact form submissions: Retained for 1 year
- Uploaded files: Retained with the associated service request
7. Your Rights
Depending on your location, you may have the following rights:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to opt-out of marketing communications
To exercise any of these rights, please contact us at info@jakubhs.ca.
8. Cookies
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: